Who is Paul?

Today, the only way to stand out, is to stand apart from the crowd. Paul Wearmouth, the creator of WOW Customer Service and WOW Customer Experience, knows that the only way to attract and hold the calibre of customer which makes our business flourish, is to offer them a level of customer service which leaves your customers shouting for more and a sales winning experience that is second to none.

So, how do you deliver a "WOW" level customer service and a game changing experience?

Paul can show you how to be the business of choice for your customers, how to stand apart from the competitive crowd and how to turn customers in to raving ambassadors telling the world how good you are.

In Paul's interactive presentations you not only discover some amazing ideas which can be implemented right away, but Paul will turbocharge you and your team's creativity to generate more ideas to take away and put passionately in to practice!

Paul's onstage energy and presence will have you wide eyed, eager and inspired, ready to jump in to action!


"Paul is different what he told us works!"

Dr Scott Mackie
Chairman Scottish Optical Conference


"His understanding of what motivates people and how to encourage them to reach higher goals is extraordinary"

Paul Surridge
Chief Executive Sight Care Group


"With energy, humour and inspirational words Paul captivated the room and left the audience buzzing"

Nick Looby
Feet on the Ground Training

Paul can make it easy...

Headshots and Promotional Pack...you got it!

Pre-event video...you got it!

Post event Interview for your website or newsletter...you got it!

Copy of Paul's slides with key learning points to share with your team...you got it!

From Social media posts, to promotion within his own network. From liasing with the A/V people to pre/post event sessions, Paul will help and support in everyway to help make your event a great success

Click here to download Paul's bio

Quote: "Optimists dream…..but Opportunists DELIVER!"
Paul Wearmouth

I have watched so many presenters who have knowledge to impart and do a reasonable job in communicating their message to their audience, but these are not what I would call memorable performances. Having just watched Paul deliver his F.O.C.U.S presentation I not only learned a great deal but was thoroughly entertained in the process - a rare combination indeed in today's crowded meeting spaces. With energy, humour and inspirational words Paul captivated the room and left the audience buzzing - there sure is wisdom in his memorable presentation I would highly recommend it!

Nick Looby
Owner Feet on the Ground Training